Privacy Policy
Last Updated: November 15, 2023
Jonehi Zeyaho Financial Education ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website jonehi-zeyaho.sbs and use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, and other registration details
- Financial Information: Budget data, spending patterns, and financial goals (optional)
- Payment Information: Credit card details, billing address, and transaction history
- Technical Information: IP address, browser type, device information, and usage data
- Communication Data: Messages, feedback, and survey responses you provide to us
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our financial education services
- To process your registrations and payments
- To personalize your learning experience and content recommendations
- To communicate with you about updates, security alerts, and support messages
- To improve our website, services, and user experience
- To detect and prevent fraud, abuse, and security incidents
- To comply with legal obligations and enforce our terms of service
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent when you voluntarily provide information
- The necessity to perform our contract with you
- Our legitimate business interests in improving our services
- Compliance with legal obligations under Canadian law
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain data for three years after your last interaction with us, unless legal requirements dictate otherwise.
5. Information Sharing and Disclosure
We may share your personal information with:
- Service providers who assist in operating our website and delivering services
- Payment processors to complete financial transactions
- Professional advisors including lawyers, bankers, and insurers
- Law enforcement or government authorities when required by law
- Business transfers in connection with any merger or sale of company assets
We require all third parties to respect the security of your personal information and to treat it in accordance with the law.
6. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your personal information when transferred internationally, in accordance with applicable data protection laws.
7. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for processing where consent is the basis of processing
- Request deletion of your personal information in certain circumstances
- Object to processing based on legitimate interests
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Jonehi Zeyaho Financial Education
123 Financial District
Toronto, ON M5X 1A9
Email: privacy@jonehi-zeyaho.sbs
Phone: +1 4374647809